30 Apr 2025

MPs Warn Cash Acceptance May Need to Be Enforced to Protect Vulnerable

Written by  Shani Brooks

Shops and service providers may one day be required to accept cash payments, according to MPs, who have raised concerns about the impact of a move towards cashless systems on vulnerable groups. A new report by the Treasury Committee has urged the government to closely monitor the situation, warning that without proper safeguards, legislation may be needed to ensure access to cash.

The report stopped short of calling for immediate legal change but highlighted growing risks to those who rely on cash - such as the elderly, people with learning disabilities, and victims of domestic abuse. These individuals may face exclusion from essential services if cash is not accepted, potentially leading to a ‘poverty premium’ as they are forced to shop at more expensive outlets still taking cash.

Currently, retailers are under no obligation to accept cash and may choose their preferred payment methods. However, MPs argue that the government remains “in the dark” over the true scale of cash refusal and urged improved tracking of where cash is and isn’t accepted.

Meanwhile, some businesses, especially market traders, still view cash as essential. The Post Office has extended its agreement with major banks to continue offering access to cash services until 2030, a move welcomed by campaigners pushing for payment choice.

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