Prime Minister Sir Keir Starmer has outlined a bold vision for harnessing artificial intelligence (AI) to revitalise UK public services and drive economic growth. Speaking on Monday, he emphasised the government’s commitment to making AI "work for working people," with plans to boost productivity and improve service delivery across sectors. Supported by £14bn in private sector investment, the AI Opportunities Action Plan aims to create 13,250 jobs and establish "AI Growth Zones" focused on innovation and infrastructure development.

The plan includes using AI to streamline administrative tasks in public services, freeing workers to focus on frontline duties. Specific initiatives include deploying AI to detect road issues such as potholes and enhancing efficiency for teachers and small business owners through automated planning tools. AI is already being utilised in the NHS for cancer diagnosis, with the government pledging to expand its role in healthcare and beyond.

While the strategy centres on opportunities and growth, some have questioned its lack of emphasis on mitigating AI risks, such as misinformation or bias. Critics argue the focus on big tech overlooks contributions from smaller enterprises driving innovation across diverse sectors. Others warn that the upfront investment required means long-term commitment will be essential to realise benefits.

Science and Technology Secretary Peter Kyle expressed confidence in the UK’s ability to rival global tech giants but acknowledged the need for robust infrastructure and collaboration. While AI offers immense potential, experts stress that balancing innovation with safety is crucial as the UK seeks to position itself as a global AI leader.